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Error while opening SAP PI7.1 Directory.

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Hi Guys,

 

I have faced this issue few times in my project.When I was trying to open any of the configuration Scenerio I was getting this below error.I tried searching in SDN but didnt find any suitable answer which can help us to solve this issue.With the help of our Basis team we figured  out why this issue occured and solution to solve this issue.

 

If you see below when I tried opening receiver determination or receiver agreement of any of the configuration scenerio,I was getting this below error.

Please note it is not specific to any particular configuration scenerio.You will see same error with all the configuration scenerio.  

SDN.png

As the result of this issue,I was not able to make any changes in any of the configuration scenerio(if you want to make any changes in receiver agreement or sender sender agreement or Interface determination etc).Initially we thought that some objects were deleted and causing this problem.

 

Root Cause:-Service users expired(in some cases it may be locked).

 

Service users are used for internal communication between XI component. The service users provide dialog-free access to the involved XI components. They have SAP user roles in the ABAP part of the SAP Web Application Server (AS) that are available as user groups in the J2EE part.

 

Service User.png

For each component, if you see above,service users representing the respective components are created with the appropriate roles in the target components during installation. The passwords of the service users have to be defined during the installation process.

 

In my case,I was facing this issue with Directory,so I checked this user XIDIRUSER and I was surprised to see that this user was expired.When I changed the password(please use standard password only)and I tried to open the configuration scenerio again,I found that everythings is working now.

 

So,if you see this kind of issue with SLD,IR or ID,please check the respective service user with the help of basis team and check weather this service user is locked or expired.If expired,reset the password and open it again. 

 

Regards,

Abhinav Verma


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